Home

>

Frequently Asked Questions

12-1.jpg__PID:0e7c5daf-3b4c-46f7-8c98-9d17f32be09c
ABOUT US
  • About Us
  • The Kool Karz® Story
  • Privacy Policy
  • Terms of Use
SUPPORT
  • Contact Us
  • FAQ
  • Warranty Policy
  • Refund Policy

Frequently Asked Questions

Assembly Questions

  • My car will not start for the first time, how do I fix this?
  • The rear axle spins when I try to tighten the wheel nuts, how do I tighten them?
  • The rear axle spins when I try to tighten the wheel nuts, how do I tighten them?

Settings & Operation

  • How do I pair the remote control with the car?
  • How do I change the volume on the car?
  • How do I make the car move faster?

Popular Articles

  • My car will not start for the first time, how do I fix this?
  • How do I pair the remote control with the car?
SEE MORE

Battery Maintenance & Care

  • What is the life expectancy of a Kool Karz Battery?
  • How long should I charge the battery for?
  • How should I maintain the battery of my Kool Karz product?

Troubleshooting

  • The car turns on but will not drive, how do I fix this?
  • The car does not charge, what is wrong?
  • The car shuts off while driving, what is the cause of this?

Need Support?

  • Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT